Vacancy expired!
The Apollo is a commissioner and presenter; catalyst for new artists, audiences, and creative workforce; and partner in the projection of the African American narrative and its role in the development of American global culture.
Positions Summary: Reporting to the Associate Director of Security, the Security Guard for the Apollo Theater you will be responsible for the Security and Safety of the venue, its personnel and visitors. You will know all venue policies and procedures, and implement protocols associated with the venue and its operations, respond to and implement emergency response activities as appropriate, while providing superior customer service.
Essential Duties and Responsibilities:
Monitor the facility and safeguard the interior and exterior perimeter of the venue at all times.
Ensure all deliveries and packages are tracked, signed for and reach the proper party, confirming authority and identification as necessary.
Monitor arrivals and departures, entrances and exits of all individuals, confirming appointments and visitors prior to admitting visitors.
Escort clients, guests, and utility personnel in and out of the theater as necessary.
Maintain daily log book and radio inventory sign in/out, ensuring that all radio units and accessories are returned and in working order.
Track payments and input in event software platform (i.e., Ungerboeck).
Navigate and transmit information between client and Apollo teams and working groups.
Consistently affirming information with the Operations team using event software platform (i.e., Ungerboeck) on daily activities.
Perform other duties as assigned.
Qualifications:
Possess a high school diploma or equivalent, or 5 years of verifiable experience
Possess effective written and oral communication and interpersonal skills with an ability to deal with all levels of personnel and the general public in a professional and effective manner
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Effective computer skills to operate innovative programs and platforms (i.e., Microsoft Office [Outlook, Word, Excel], G-Suite, Ungerboeck)
Display exceptional customer service and communication skills
Ability to handle crisis situations in a calm manor
Able to work in various environments such as cold weather, rain/snow or heat; occasionally lift or carry up to 60 pounds; climb stairs, ramps, or ladders occasionally during shift; stand or walk on various surfaces for long periods of time
Organized, attention to detail, able to work in fast paced environment
Self-motivated with the ability to handle multiple projects and meet defined timelines
Ability to consistently work on multiple projects
Displays strong understanding of Venue maintenance and protocols
Displays ability to manage multiple activities occurring in venue with significant number of employees in a public facing activity
Must be able to work nights, weekends and holidays
License and Certifications:
Must be a licensed security guard in New York State and remain so throughout tenure of employment
Must possess a Fire Guard certification (F-94, F-03)
Must successfully complete a criminal and NSODB background investigation
BACKGROUND CHECKS
All applicants must be able to pass Criminal and NSODB Background Checks.
VACCINATION REQUIRED
Vaccination is required, however, the company will consider accommodations for disability- and religious-based reasons.
